Privacy Policy

Effective Date: 16/07/2025
Last Updated: 16/07/2025

J Soul Whisper (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.yourwebsite.com], and outlines your rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect the following categories of personal information:

a. Information You Provide Directly:

Name
Email address
Phone number
Mailing address
Account login details (if applicable)
Any other information you submit via forms or interactions on our Site

b. Information Collected Automatically:

IP address
Browser type and version
Operating system
Referring pages
Time and date of visit
Clickstream data
Cookies and similar tracking technologies

2. How We Use Your Information

We may use your information for the following purposes:

To operate and maintain the Site
To provide customer support
To respond to inquiries or requests
To send updates, promotions, or newsletters (with your consent)
To analyze site usage and improve services
To comply with legal obligation

3. Legal Bases for Processing (GDPR)

We process your personal data under the following legal bases:

Your consent
The performance of a contract with you
Compliance with legal obligations
Our legitimate interests (e.g., improving services, ensuring security)

4. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Request erasure of your data ("right to be forgotten")
Restrict or object to data processing
Data portability
Withdraw consent at any time

To exercise these rights, contact us at jsoulwhisper@gmail.com

5. Your Rights (CCPA)

If you are a California resident, you have the right to:

Know what personal information we collect, use, and share
Request deletion of your personal information
Opt-out of the sale of your personal information (we do not sell personal data)
Non-discrimination for exercising your CCPA rights

To exercise your CCPA rights, please contact us at jsoulwhisper@gmail.com or use our [webform/contact page link].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Analyze traffic and usage
Enhance user experience
Remember user preferences

You may manage cookie preferences via your browser settings or through our [Cookie Consent Tool], if available.

7. Data Sharing and Disclosure

We may share your information with:

Trusted service providers (e.g., hosting, analytics, payment processors)
Government authorities when required by law
In connection with a business transfer (e.g., sale, merger)

We do not sell your personal information.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Data Transfers

If you are located outside of the United States, your information may be transferred to, stored, and processed in the United States. We ensure appropriate safeguards are in place to protect your data (e.g., Standard Contractual Clauses).

10. Children’s Privacy

Our website is not intended for children under the age of 18 (or 16 under GDPR). We do not knowingly collect personal data from children.

11. Security

We implement reasonable and appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of the page.

13. Contact Us

If you have any questions or requests regarding this Privacy Policy or your personal information, please contact us:

Email: jsoulwhisper@gmail.com