J Soul Whisper Shipping Policy

Last updates: 26 July 2026

Thank you for choosing J Soul Whisper for your spiritual tools and products.

Physical orders purchased directly from the J Soul Whisper website are normally prepared and dispatched within approximately 1–3 working days.

Once your order has been dispatched, you will receive a confirmation email. Tracking information will be included where the chosen postal service provides it.

Digital services, psychic readings and spiritual sessions do not require shipping and will be delivered through the method explained on the relevant service page.

Order Processing

Orders placed through the J Soul Whisper website are currently delivered within the United Kingdom only.

Shipping Destinations

Standard delivery is free within the United Kingdom.

Estimated delivery after dispatch:

United Kingdom: approximately 2–4 working days

Delivery times are estimates and may occasionally be affected by postal delays, busy seasonal periods or other circumstances outside my control.

Please contact me if your order has not arrived within a reasonable time after the estimated delivery date.

Shipping Rates & Delivery Times

Every order is prepared and packaged with care.

J Soul Whisper remains responsible for your order until it has been delivered to you or to another person nominated by you to receive it.

Please contact me as soon as possible if your order is:

Lost in transit
Significantly delayed
Damaged when it arrives

For damaged orders, please include your order details and clear photographs of the item and packaging where possible.

I will contact the delivery provider and work with you to arrange an appropriate replacement or refund.

Lost, Delayed, or Damaged Items

Incorrect Address

Please check that your delivery address is complete and correct before placing your order.

If you notice an error, contact me as soon as possible. I may be able to correct the address if the order has not yet been dispatched.

Once an order has been dispatched, I cannot guarantee that the delivery address can be changed or that the parcel can be recovered.

If an order is returned to me because an incorrect or incomplete address was provided, I can arrange redelivery after the correct address has been confirmed. Additional postage may be required.

Information about cancellations, returns and refunds can be found in the separate J Soul Whisper Refund Policy.

This does not affect your statutory rights if an item is faulty, damaged or not as described.

Returns and Refunds

Contact & Support

For questions about an order or assistance with a delivery, please contact:

Julita – J Soul Whisper
jsoulwhisper@gmail.com

I will do my best to ensure that your order reaches you safely and smoothly.